物流政策

Shipping prices are dependent on your location, and may vary depending on which item is purchased. All items ship from NSW, Australia.

As with all postal services, unexpected delays can occur from time to time, particularly during peak periods such as Christmas. Ocean Alchemy will do whatever we can to help trace delayed parcels. 

 

Domestic

Domestic orders are generally shipped between 5-7 business days. Tracking number can be provided upon request.

 

International

International orders are generally shipped between 10-15 business days.  Customs processing times do vary and standard shipments can take up to 4-5 weeks (this is uncommon). Delivery times are estimates and cannot be guaranteed.

 

Customs Duties & Taxes

Please be aware of any country specific import regulations or duty fees/taxes that might be imposed on your items as we are not liable for these. Customs policies vary by country and are the responsibility of the recipient. Prices do not include VAT and is something we are unable to predict or control.